Pilates studio software
that keeps every reformer working
Six spots in the reformer room, and every one of them is money. Session packs, privates and duets, late cancels and the intake form, handled where the schedule already lives.
Last night at your studio
The 6:30 reformer opened at 9 p.m.
The next person on the list claimed the spot before midnight
A no-show on the 7:00
The studio rule applied itself, with nobody at the desk arguing
A pack ran twelve dollars short
It paid what was left and billed the rest instead of blocking the door
A certification balance came due
It landed on the registered instructor's normal invoice at 2 a.m.
The money a pilates studio actually loses
A late cancel at 6:40 for a 7:00 class is a reformer nobody else got to book. Cadence applies the rule you wrote to it, the same way every time, without anyone at the counter negotiating the clock.
One duet, two bills, no shared card
A duet is one booking and two people, and most systems hand the whole thing to whoever booked first. Cadence bills each half to the person who owes it, on their own card with their own receipt, and applies the pack discount to both by the rule you set.
- ✓Each person is billed for their own half of the duet, automatically
- ✓Neither partner can see the other's card or balance
- ✓The pack discount lands on both halves, by the same rule
- ✓One booking, both reformers held, no duplicate records
A declined card sorts itself out overnight
Ilse's card declines at 2 a.m. and Cadence tries the backup she put on file herself. The retry runs while the studio is dark, so the first anybody hears of it is a plain note rather than a conversation at the counter at 6:25 in the morning.
- ✓The backup card on file is tried again within minutes
- ✓The student reads a plain note, not a collections letter
- ✓The desk reads one status: covered, or needs a person
The chart is live, not a picture. It counts the same bookings the invoices bill from, so what the reports say and what the studio collected cannot drift apart.
What an hour on the reformer is actually worth
Answered on the screen, not rebuilt in a spreadsheet every quarter.
- ✓This month against the same month last year, so seasonality doesn’t fool you
- ✓Spots sold against spots available by class hour, with the empty 11 a.m. named out loud
- ✓“Email me revenue every Monday at 8 a.m.” and it just shows up
- ✓Ask in plain English: “who dropped after their first month this year?”
What the reformer room billed this month
One month of studio income split by how students bought it, from unlimited memberships down to a single drop-in mat class.
Demo figures, not a real studio.
Packs, drop-ins, and the spot that just opened
A pack pays for what it was sold for
A ten-session pack bought for equipment classes covers equipment classes. It does not quietly pay for a private, because a private is an appointment and has to be named in the pack's scope before it can draw. Pack and drop-in money reports where tuition reports.
- ✓Punch packs count sessions, value packs count dollars
- ✓A pack draws only for what it was sold to cover
- ✓A short balance pays part and bills the difference
- ✓Pack and drop-in money lands in the ordinary reports
The no-show on a spot nobody could resell
You write the window and the consequence, a fee or a forfeited session, and Cadence applies it. The rule shows on the booking screen before somebody confirms, so it gets read at eight on Tuesday evening rather than argued at the counter on Wednesday.
- ✓You write the window; Cadence applies it every time
- ✓The rule is read before confirming, not after missing
- ✓A cancel inside the window returns the session to the pack
- ✓Billing follows the rule with nothing typed by hand
Workshops that bill themselves
A weekend apparatus workshop, a certification module, a Saturday springs intensive. Priced once, billed to whoever registered, with the deposit, the balance and the manual on the invoice the studio already sends.
Module fees that bill themselves
Set the module up once: the weekend, the price, the deposit, what the manual costs. Every registration lands on that person's normal invoice with the module named, the deposit taken at signup and the balance dated to the week before.
- ✓The module is priced once and billed per registration
- ✓Deposit at signup, balance dated to the week before
- ✓The manual rides the same invoice as the tuition
- ✓A withdrawal follows the studio's written refund rule
Registration closes at the reformer count
A room with six reformers holds six people, so registration stops itself at six rather than at whatever number somebody typed into a form last year. The waitlist offers the spot the minute a withdrawal lands, with a window to claim it.
- ✓Capacity is the apparatus count, not a guess in a form
- ✓A withdrawal reopens the spot the minute it lands
- ✓The offer carries a claim window and then moves on
- ✓Missing intake forms are named days before the weekend
Cover for the 9:15 when someone cannot come in
A call-off lands at 7:20 and every class she was teaching sits in front of whoever owns that schedule the same minute, with covers already checked against the apparatus each one is certified on.
Delphine Roux calls off at 7:20 a.m.
One name can settle it. When it takes two, Simone Adeyemi takes the 9:15 mat class so Rafael Cintron can take the reformer class that needs apparatus certification, and the move arrives written out, ready to send. Nobody certified on mat alone is ever offered the reformer class.
- ✓The call off leaves a phone and lands on the schedule inside a minute
- ✓Apparatus certification is settled before a single name is shown
- ✓Where one move will not do it, the pair of moves is drawn for you
- ✓Send Request, and both instructors in the swap have it
The punch she forgot after the private
A missed punch is fixed by a correction with a reason, sent for approval, and the original punch stays put, because hours come from punches and are not a total anybody types over. The front display rotates a fresh code every forty seconds, which ends punching in from the parking lot; it says a phone was at the screen, not who was holding it.
- ✓A worked hour is a fact derived from two punches, not a number
- ✓Corrections are added on top; the first punch is still there afterwards
- ✓A forgotten punch-out surfaces the same day, not on payday
- ✓The pay period closes when it closes, and a reopen carries a name
Two views, one set of facts
A student sees booked sessions, what is left on the pack and the bill. An instructor sees who is on the apparatus this hour and what the intake form said. Same records, two views, dressed for who is looking.
Every session and every dollar, one screen
Booked sessions, sessions left on the pack, the cancel window on each booking, and the invoice.
- ✓Book a reformer spot, or join the list for it
- ✓See sessions left on the pack and when they expire
- ✓Read the cancel window before confirming, not after
- ✓Update the card without calling the desk
- ✓Read the invoice line by line before it runs
Attendance at the reformer
Who is on the apparatus this hour
The roster, the intake and injury notes, and a flag the desk reads, on the device already in hand.
- ✓Take attendance at the reformer, offline if the wifi drops
- ✓Read intake and injury notes before the session starts
- ✓See who is drawing the last session off a pack
- ✓Flag a note the desk reads instantly
The counter between sessions
A pack sold at eleven at night
Somebody finishes the 7 p.m., gets home, and buys the next ten-session pack from the studio's own website before bed. The first session comes off it at the 9:15 next morning, because the store and the counter read one catalog and one balance and cannot hold two different prices. It is a snippet on the site the studio already has, not a new website.
- ✓One catalog, so the site and the counter cannot disagree
- ✓A snippet on the site you already have, not a website builder
- ✓Account holders charge to the account, everyone else pays by card
- ✓Pickup at the desk, and one buy button is a fine whole store
A gift card is money, not a membership
A gift card bought toward a private package is sold and redeemed on the same ledger as everything else, so it pays a bill rather than granting a series by itself. Spend eighty dollars of a hundred and twenty and the balance is forty, visible to the person who bought it and the person holding it, not a number written on a card in a drawer.
- ✓Sold and redeemed on the same ledger as every other dollar
- ✓A gift card pays a bill; it does not grant a series by itself
- ✓Partial redemption leaves a real balance both sides can see
- ✓No paper card in a drawer to reconcile at year end
The client who needs Korean gets Korean
The intake form asks which language, and the answer sticks. Every screen, receipt and cancel notice after it arrives that way, not run through a widget on the website.
Signed in the language she read it in
Cadence can translate what Cadence wrote. It cannot write your release, your intake questions or your injury history, because those are your words and your liability. So you get a multi-lingual form generator instead, and the release on the clipboard is yours in the language she reads. A release signed by a client who could not read it is one you may struggle to hold up.
- ✓Your intro client signs the Korean waiver you created, not one a computer produced
- ✓Medical forms and photo permissions work the same way
- ✓Your terms of service stay in English, which is how they stay enforceable
One choice per client, not one per studio
One client reads her invoice in Korean. The man on the next reformer reads his in Italian, and the instructor's schedule stays in English. Each person picks once, and every invoice, reminder and cancel notice arrives in that language from then on. Nineteen at launch.
- ✓Every notice you send arrives in the reader’s language, from one message you wrote once
- ✓Right to left languages are laid out properly, not bolted on
- ✓The counter sees the language on a client's record before the call about a late cancel
Cadence has the languages studios actually need. Nineteen and counting at launch.
Filling a quiet Tuesday without a mass email
Workshop invitations, open reformer spots, the reminder that names the cancel window. Written once, sent to exactly the people it fits.
Unsubscribing leaves the invoice alone
Someone who mutes the newsletter still gets the invoice, the schedule change, and the note that the 9:15 moved rooms. Operational messages ride their own rail.
Worth checking: if one unsubscribe stops every message, the person who muted a promo finds out about the room change at the door.Targeted by what someone books
Offer the new Saturday equipment class to the people already booking equipment, not to the mat-only list who cannot use the apparatus that hour anyway.
Worth checking: whether your current list can sort by what people book, or whether every note goes to everybody.The intro client who went quiet
Somebody came in once on a referral and did not rebook. One note goes out naming the next open beginner times, not a five-message sequence nobody asked for.
Worth checking: who follows up an intro session today, and how many go cold the week the counter is busy.The workshop fills from the room
A weekend apparatus workshop is offered first to the students already on the equipment schedule, with a one-tap claim and the deposit taken at the same moment.
Worth checking: how many workshop spots go unsold because the people most likely to want one did not hear about it.Reminders that carry the cancel window
Tomorrow's 9:15 reminder names the hour the free cancel closes, so your rule arrives before the fee does, in the language that person reads.
Worth checking: whether your reminders say when a cancel stops being free, or only that a session is coming.The note that filled the empty hour
Which message sold out the 11 a.m. and which one nobody opened, sitting beside the booking numbers rather than in a second tool nobody logs into.
Worth checking: whether your message numbers and your booking numbers have ever been in the same room.Bring the roster. We do the moving.
Your students, their memberships, the balance on every pack and years of appointment history move with you. Changing systems does not mean the studio ledger restarts at zero on day one.
We do the move, or you do
Hand over the export and we build class types, pack rules and billing with you, or take the import tools and work at whatever pace the studio can spare.
Session balances arrive intact
Students, sessions left on every pack, appointment history and open invoices come across as data, not as a spring of retyping at the counter.
Autopay does not lapse in the gap
The billing day, the pack rules and the discounts land before the first Cadence run, so the month you move collects like the month before it.
Clients get one clear note
One message says what changed and what to tap once. The screen looks different; the sessions left on the pack do not.
History comes with the person
Attendance, pack purchases, injury notes and payment history import with each client, so week one at the desk is not a blank screen.
The old system stays until you say
Keep it running through a full billing cycle if you want the overlap. Cut over the week the two sets of numbers agree, not the week a renewal date says.
Packs, semi-privates, and makeups, answered
Run it on your own reformer hours
Cadence launches in May 2027. Get on the waitlist, watch the build, or ask the concierge below anything you want to know.